CONTACT
Start with the problem in front of you. Use the route that matches what you actually need.
For a new enquiry, give us the short version rather than sending a large evidence bundle or full case history.
START WITH THE SHORT VERSION.
If you need practical crisis support, use the booking route so we receive the minimum information needed to understand what is happening.
Give us the short version →Please do not send large bundles, full phone downloads, extensive medical records or other highly sensitive material unless we ask for it.
YOU SHOULD NOT HAVE TO START FROM ZERO EACH TIME.
If you have already started a support package, use the contact route supplied when your support begins so we can pick up from the existing background.
NOT AN EMERGENCY SERVICE
Don't Make It Worse is not a 24-hour emergency, medical or mental-health service. If there is immediate danger or an emergency, use the appropriate emergency service rather than waiting for a response from us.
KNOW WHEN PRACTICAL SUPPORT STOPS.
If what you need is individual legal advice, interpretation of a bail condition or court order, criminal defence advice, or another regulated legal service, you may need a solicitor or barrister rather than practical crisis support.