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Get stabilised

GIVE US THE SHORT VERSION.

Tell us enough to understand the immediate problem. We review the short version first and work out the sensible starting point.

1. Short version
2. Timing
3. Review
4. Payment
5. What happens next

1. THE SHORT VERSION

Maximum 750 characters. Do not paste evidence, allegations in full, medical records or long histories here.

Don't upload documents yet. If we need a court order, email, police document or other record, we will ask for the specific material after triage.

2. WHEN DO YOU NEED TO SPEAK?

Tell us your preferred timing. We will confirm availability rather than pretending a slot is available before it has actually been checked.

14/30-day customers: your support period starts when the initial Crisis Stabilisation session takes place — not when you pay.
This is not an emergency service. Purchasing does not guarantee immediate availability for an unplanned hearing, police appointment or meeting.

3. WE REVIEW IT BEFORE YOU PAY.

We review the short version, check whether DMIW is suitable for the immediate problem and agree the next step.

You are not charged just for sending the enquiry. If we agree to proceed, we confirm the appointment and send the payment route for the agreed service.
Keep the first contact small. Do not send a full bundle, phone download, medical history or large evidence pack unless we specifically ask for something.

Before paying, you will have access to the Service Terms and Privacy information.

4. PAYMENT — ONLY AFTER WE AGREE TO PROCEED.

Once the appointment and service are agreed, we send the payment route separately.

£195 CRISIS STABILISATION
Payment is arranged after suitability and appointment are confirmed. The live payment method should not require DMIW to collect raw card details.

Payment is only arranged after suitability and the agreed service are confirmed.

5. WHAT HAPPENS NEXT

1 — Enquiry reviewWe read the short version and decide whether the service appears suitable. You are not charged merely for asking.
2 — Appointment and paymentWe agree the appointment manually. If proceeding, we send the payment route. For 14-day support, the support clock begins when the initial session takes place.
3 — We read the short versionWe decide what, if anything, is actually needed before the session. We do not ask for a giant bundle by default.
4 — 90-minute stabilisation sessionWe work out what matters now, what can wait, what not to do, what needs preserving/organising and what requires professional advice.
5 — Personal Stabilisation Action PlanYou receive a written, case-specific plan setting out the practical next steps.
6 — Continuing support where purchasedFor 14-day support, material developments can come back to us without you starting from zero each time. Thirty-day work follows the agreed scope.
7 — Close properlyAt the end of a support period we summarise where things stand and the sensible next options. No silent subscription or automatic rollover.
Core rule: if work expands beyond what was reasonably agreed, we stop and agree the scope and cost before doing additional chargeable work.
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